Monday, October 27, 2014

Stop SMS AKAZOO Yang Memotong Pulsa Anda

www.AstroDigi.com AstroDigi.com | Senin, 27 Okt 2014 | Mungkin diantara para pembaca ada yang mempunyai pengalaman yang sama dengan yang saya alami. Entah bagaimana awalnya (saya tidak ingat dengan jelas) nomor saya terdaftar di layanan AKAZOO.

Celakanya kemudian secara rutin datang SMS dari nomor 92003, yang isinya: "Cari tahu musik paling update di chart musik terbaik minggu ini dr AKAZOO. Terima kasih tlh membantu memerangi pembajakan!"

SMS tersebut datang tanpa diiringi pemberitahuan apapun untuk menyetopnya, dan celakanya lagi SMS ini merupakan bagian dari layanan AKAZOO yang ternyata memotong pulsa HP saya.

Berbagai cara untuk melakukan pembatalan registrasi sudah saya lakukan seperti mengirimkan SMS:
UNREG
STOP
UNREG AKAZOO
STOP AKAZOO
Dan SMS tersebut saya reply kenomor 92003 (nomor yang sama dengan pengirim)

Pesan yang saya dapat adalah: "Pelanggan Yth, kata kunci yang Anda kirim salah. Silakan diperiksa dan dicoba kembali." Tanpa ada satu petunjukpun bagaimana cara membatalkan registrasi.

Akhirnya saya coba menghubungi layanan pelanggan (customer service) dari provider kartu HP yang saya pakai. Dan menurut customer service, layanan tersebut tidak dapat dihentikan dari pihak provider, tetapi harus langsung ke pemilik layanan.

Wah .. sempat kesal juga dengan AKAZOO, ini adalah pelanggaran etika layanan karena seharusnya layanan yang memotong pulsa pelanggan seharusnya memiliki konten SMS yang isinya memberitahukan bagaimana cara menghentikan layanan.

Untunglah sang customer service tahu cara menghentikan layanan, dan memberitahukan caranya, yaitu kirim SMS:
UNREG AKAZOO
Kirim ke nomor 9200

Nah .. jelas sudah, SMS dikirim dari nomor 92003, namun pembatalannya harus ke nomor 9200 (perhatikan baik baik).

Selanjutnya saya menerima SMS dari 9200 yang isinya: "Kamu tlh berhenti berlangganan dr AKAZOO  Musik Streaming (Rp.2200 IDR/Hari) Info lebih Lanjut  CS: 02133800249"

Hmmmm.. lega akhirnya berhasil juga menyetop layanan yang memotong pulsa HP saya. Semoga tips diatas bermanfaat bagi pembaca yang senasib dengan saya, selamat beraktivitas .... have a nice day :-)

 www.AstroDigi.com (Nino Guevara Ruwano)

Comments :

30 comments to “Stop SMS AKAZOO Yang Memotong Pulsa Anda”

Tanks atas infonya.

M Hatta Tohirin said...
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Tx infonya
Succes dah ane coba

ray raulia said...
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Makasih banget gan.....

Anindita Dyah N. said...
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Koq gk bisa yang smartfren?

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mmjiaxin said...
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Buat smartfren kok gagal mulu ya waktu kirim sms unreg...mohon bantuan nya

Fatchur Risky said...
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Saya udah coba gan tapi tetep ga bisa nih.. Mohon pencerahannya..

didi hera said...
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Saya udah coba gan tapi tetep ga bisa nih.. Mohon pencerahannya..

didi hera said...
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sip

Titis Wira said...
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Untuk smartfren kirimnya ke 99200

acahnya andrian said...
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Thanks gan..buat provider smartfren udah bisa..
Thanks bgt buat infonya..
Udah 2 thn sdah kena jebakan akazoo

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Chen Jeje said...
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Thanks gan...
Gara2 akazoo pulsa 50k ludes...hiks
Sekarang dah terbebas....hahahaga

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